top of page
Delivery & Returns

Free returns within 10 days

You can return any order to us within 10 days of receiving it. 

Products must be returned in their original condition, tags and packaging included.

Customized Items cannot be returned, refunded or exchanged.

How to return;

1.  Please contact us with the reason for your return.

2. We will provide you with the appropriate return address as soon as we receive your request.

3.  Please provide us with the return tracking number once you sent the package out.

4.  We will refund you as soon as we receive your return. 

Please note that the shipping fee you paid for your order is non-refundable.

 

Free domestic delivery (Japan)

Pictif offers the following fast and secure shipping options;

・STANDARD DOMESTIC DELIVERY (3 to 6 business days); Free for all orders

・EXPRESS DOMESTIC DELIVERY (1 to 2 business days): ¥2000; Free for orders over ¥70,000

・STANDARD INTERNATIONAL DELIVERY (4 to 6 business days): $40; Free for orders over $700

・EXPRESS INTERNATIONAL DELIVERY (UPS,  DHL, Fedex - 1 to 2 business days): $70; Free for orders over $1000

NEXT DAY (Mail service will be selected depending on the addressee): Please contact us.

*Presence and/or signature required for delivery.

Orders are prepared and dispatched Monday through Friday when placed by 12 p.m. and within 24 hours when placed after 12 p.m. Delivery time is estimated from the time your order is shipped. Potential delays to be communicated.

Dispatch within 24 hours

Orders are prepared and dispatched Monday through Friday when placed by 12 p.m. and within 24 hours when placed after 12 p.m. Potential delays to be communicated.

Returns & Delivery

Payment Options

​Payment Options

 The Products purchased through the Website www.pictif.com may be paid: 

  • By credit card (Visa, Mastercard, American Express)

  • By cash at the Gallery G-77 in Kyoto (Manual Payments)

Pick Up In Kyoto

​Pick Up In Kyoto

 How to collect;

1. Please chose offline payment when you place an order.

2. Please wait while we contact you to confirm your order and collection date.

3. Visit Gallery G-77 to collect your order.

address:

73−3 Nakanocho (Ogawadori), 

Nakagyo-ku, Kyoto, ​Japan, 604-0086

Also you can contact us directly by info.pictif@gmail.com to make an appointment at the Gallery G-77.

Subscribers Club

​Subscribers Club

Thank you for supporting Pictif.

We invite you to join the Pictif Subscribers Club to inform you about our new collectibles.

Pictif does not mass-produce accessories, all of our collections are limited editions. Therefore, Club Members receive a priority to purchase accessories from the Pictif newest collections, and pre-sale is also available to them.

We’ll also send you the special perks and offers associated with your subscription. 

 

When you provide your email address and click ‘submit’, you consent to us processing your personal data as outlined in the Privacy & Cookie Policy. For more information on how Pictif safeguards your information, read our Privacy & Cookie Policy.

Personalised Gift
bottom of page